Find out what others think about us and our products.
Just wanted to let you know that over the past couple of days, I’ve reached out to your team members for status updates on multiple orders that we need to get here in time to ship to our customer by month end. Lisa Frye and Megan Fisk have done an OUTSTANDING job of being quick to respond, thorough with their answers, and proactive with unsolicited, additional follow up information. Kudos to them, and to the rest of team who are supporting them so that they have been able to feed the information back to me in such a timely manner. Really appreciate this level of customer service! Kind regards, Gail
Thanks for the quick response. The inquiry was exploratory to determine if going with a custom washer was going to be cost prohibitive. Your pricing was very encouraging and will help us to continue down the custom washer path. It will be some time down the road, but assuming we get the overall design approved, I will suggest Phoenix for production bidding.
Hands Touching Hearts
Through Hands Touching Hearts, I've been sending boxes of medals to an Air Force base overseas. This morning, I received an email from the lieutenant colonel who commands the unit. I told him that I'd extend his appreciation to all involved in creating the medals. And that means you! In part, the lieutenant colonel wrote: "I would like to personally thank you for the Loving Hands/Ann-Spirations gifts that were sent to my squadron throughout these past six months. Kind gestures like these make us feel very much appreciated and not forgotten about. It makes our deployment away from our family and friends a little better. My team here appreciates your gifts and continued enthusiastic support. I would like to take this opportunity to say a heartfelt Thank You!"
Please pass on a big thank you to Mary and anyone else that helped expedite our PO for washers. The washer is an integral part of an assembly that a customer ordered today in a very large quantity of to be sent out by the end of the year. Mary and Phoenix Specialties helped make that happen. Thank you
Conveyor Assembly MFG.
Wow - Thanks for getting those parts out today, this re-order fell thru the cracks on our end and caused our assembly line to go down.
You're one of the best washer manufactures in the country.
I just got my parts today, and to say that they are perfect would be an understatement! It's as if they were made just for what I needed. One happy customer on this end! Thank you very much for not dismissing my small request!
Hi All, I just want to say "Thank you" for the pleasure of doing business with you. My small order was handled with incredible care and professionalism. These extremely simple, but precisely dimensioned, flat round brass washers made it possible to restore a very expensive piece of equipment to service. I looked for washers of these specifications for years without success, until I ran across your web site. Again, "Thank you" very much, Mike
You guys are the bomb, what would we do without you.
Washers are perfect. Thanks so much. I'll be back for my next special, which shouldn't be too long.
Medical Device Mfg.
Shockingly fast for non-standard size parts – thanks for getting me out of a bind.
Thank you for the "can do" attitude. You helped us out in a 911 situation. We will be placing larger orders soon.
Packaging Equipment Mfg.
JoAnn, again I just want to tell you THANK YOU for getting these parts out to us. We really appreciated your help!
Plastics Resources, Inc.
Jennifer, I was pleasantly surprised to find your order on my desk before the weekend! Now I can definitely get my order completed and to our customer on time. You guys really impressed me. I hope to continue to do business with you in the future. Kudos to you and your team. - Trever
Megan is an absolute joy to work with, and is one of the most accommodating sales associates I have the pleasure of working with. I hope your peers and management team appreciate what an asset she is the company and more importantly Phoenix’s customer base. We have been extremely busy since early April and the part that Phoenix provides us is an integral part of our handheld series of meters. Since I do a lot of purchasing, as you can imagine, Megan is consistently that eager, helpful and ‘...I’ll do whatever I can’ kind of business partner that makes my job a whole lot easier. Thanks for being such a great business partner!
Cathy, I received my order today. Don't know what to say--beautiful work, thank you very much for these high quality replacement washers for us. We will be sending you other such work in the future Thanks again.
Excellent communication and service especially on quotes.
Great job. All parts were right on target and fast turnaround. Keep up the good work!